Customer Service Toolkit

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Pacific Islands Area Toolkit Training Manual

1. Setting Toolkit Preferences - 10/31/2007 (PDF; 1.3 MB)
• Creating a Toolkit Icon on Your Desktop
• Customer Folder Tabs
• Field Office Tab
• Conservation District Tab
• Practice Narratives Tab
• GIS Tab
• Default Map Projections
• Choice Lists Tab
• Custom County Data Management Tab
2. Accessing Toolkit Online Help - 07/14/2008 - NEW (PDF; 573 KB)
   • Instructions on how to use Toolkit Online Help
   • Adding Toolkit Online Help to your Favorites
   • Using Toolkit Online Help OFFLINE
3. Refreshing Domain Data - 07/14/2008 - NEW (PDF; 94 KB)
4. Changing County or Endpoint - 07/15/2008 - NEW (PDF; 320 KB)

Toolkit Hints/Tips

1. Creating a Toolkit Icon on Your Desktop - 04/24/2006
(PDF; 252 KB)
2. Exporting Data Layers in Toolkit - 03/01/2007 (PDF; 1.16 MB)
• Instructions to export shapefiles for ESA Compliance

User Information and Resources Available From The National Customer Service Toolkit 2004 Website:

• Customer Service Toolkit Help
• Frequently Asked Questions (FAQ)
• National Toolkit 2004 Website

This useful site includes the following:
• Training and Support Resources
• Instructions for using Toolkit 2004 Online Help
• Live Meeting Replays
• Training Slides
• Tech Notes
• Community Helpful Hints (Guidance and information from other states)
• User Documentation (User Guides)

Current Toolkit Issues/Problems/Resolutions